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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Avène Cicalfate Lip Balm is a rich, restorative treatment specially formulated to repair, soothe, and protect dry, cracked, or chapped lips. Enriched with Avène Thermal Spring Water and the C+ Restore® complex, it accelerates healing, restores comfort, and forms a long-lasting protective barrier against external aggressors such as cold, wind, and dehydration.
Synonym Names
Repairing Lip Balm, Restorative Lip Treatment, Healing Lip Ointment, Soothing Lip Protector
Type of Product
Repairing Lip Balm / Restorative Barrier Treatment
Key Ingredients
Avène Thermal Spring Water: Calms and softens sensitive skin
C+ Restore® Postbiotic Complex: Promotes skin repair and regeneration
Sucralfate: Supports tissue recovery and strengthens the lip barrier
Copper & Zinc Sulfates: Provide antibacterial protection and prevent infection
Beeswax & Shea Butter: Seal in moisture and prevent further dryness
How It Works / Skin Science
Dry or chapped lips often result from a damaged skin barrier and loss of hydration. Cicalfate Lip Balm works by combining Avène’s soothing Thermal Spring Water and postbiotic technology with occlusive emollients to lock in moisture, repair cracks, and protect lips from environmental damage. It delivers instant comfort and visible improvement from the first application.
Benefits
✅ Repairs and restores cracked or chapped lips
✅ Soothes irritation and discomfort instantly
✅ Forms a long-lasting protective barrier
✅ Shields lips from cold, wind, and dryness
✅ Non-sticky, rich texture for lasting comfort
Why Choose This Product
Recommended by dermatologists for dry and damaged lips
Hypoallergenic and fragrance-free
Safe for adults, children, and sensitive skin
Tested under dermatological and pediatric control
Long-lasting moisture protection in a compact, travel-friendly tube
Suitable For
Dry, very dry, or cracked lips; suitable for all ages and safe for sensitive, post-procedure, or medically treated skin (e.g., isotretinoin users).
How To Use
Apply a small amount evenly on the lips as often as needed throughout the day. Use generously before bedtime for overnight repair.
Recommended Frequency / Duration
Apply 3–5 times daily or as required. Visible improvement typically seen within 2–3 days of regular use.
Precautions
For external use only. Avoid contact with eyes. Do not apply on open wounds or bleeding lips.
Side Effects
Generally well tolerated. Mild tingling may occur initially on severely dry or cracked lips.
Storage Instructions
Store in a cool, dry place below 30°C. Keep tightly closed after use.
Additional Information
Fragrance-Free • Paraben-Free • Non-Comedogenic • Hypoallergenic • Dermatologist-Tested
Certifications / Testing
Dermatologist & Pediatrician Tested • Hypoallergenic • Clinically Proven Repair Formula • Non-Comedogenic
FAQs
Q: Can I use it under lipstick?
A: Yes, it can be applied as a base layer before makeup for smoother application.
Q: Is it safe for children?
A: Yes, it’s pediatrician-tested and safe for children’s delicate lips.
Q: How quickly does it repair cracks?
A: Most users notice visible improvement within 48 hours of consistent use.
Disclaimer
For external use only. Results may vary depending on severity of dryness. This product is not intended to diagnose, treat, cure, or prevent any medical condition.
Clinical Study
In a 5-day clinical study, 96% of users reported smoother, softer lips and reduced cracking after regular use twice daily.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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