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How long does the pack stay hot or cold?

The pack retains temperature for approximately 20-30 minutes depending on ambient conditions.

Can it be used directly on the skin?

Cover pack with a cloth or towel when applying directly to skin to avoid burns or frostbite.

How do I clean the gel pack?

Wipe the surface with a damp cloth. Do not submerge in water.

Is the gel pack safe for children?

Yes, but always supervise use to ensure safety and avoid prolonged exposure.

Can I use the pack on open wounds?

No, avoid using on open wounds or sensitive skin areas.